DEVELOPING HIGH PERFORMANCE TEAM

Teams are needed because the world we live in requires constant experimentation, a continual response to changing conditions. Even the best laid plans and strategies can fail if the team driving the plan is not well developed. Developing high performing teams takes time, effort and a deep understanding of the dynamics of effective teams. This course helps team members and team leaders understand how to create and be part of a cohesive unit aligned to achieving results.

 

  • TEAMWORK DEFINITIONS AND PERSONAL STYLES 
    • 21st century teamwork definitions
    • The concept of synergy
    • Characteristics of high performing teams
    • Overview of the DiSC behavioral tool
    • The 4 behavioral traits in the DiSC model
    • Personal development profile
    • Team personal styles
  • TEAM DYNAMICS
    • Team Development Stages
      • Forming stage
      • Storming stage
      • Norming stage
      • Performing and adjourning stage
      • 5 steps of the team building process
      • Defining goals
      • Agreeing on strategies
      • Defining team roles
      • Motivating team members
      • Assessing team performance
  • TEAM COMMUNICATION AND BEHAVIOR
    • Communication channels
    • Communication methods
    • Building rapport
    • Managing conflict
    • Applying conflict management style
  • TEAM DECISION MAKING AND PROBLEM SOLVING
    • Team problem solving
    • Factors shaping team performance
    • Phases of team problem solving
    • Team decision making
    • Building consensus
    • Consensus requirements

By the end of the course, participants will be able to:

  • Skills to be an effective team leader and member
  • Tools and techniques to build and maintain high performance teams
  • Understand the core concept of Team as opposed to mere working together
  • Confidence and ability to deal effectively with challenging team situations
  • The ability to apply facilitative leadership skills to promote team communication, collaboration, and performance.
  • Gain in-depth understanding about Sharing in Teamwork as opposed to Hoarding
  • Learn effective problem solving skills that work for Team situations
  • Develop decision making techniques that makes it easy to make decisions in a team
  • The ability to use the resources of the team to identify and overcome obstacles
  • Skills for team communication strategies, tools, and techniques to assure positive outcomes
  • Best practices for leading virtual teams
  • The ability to run effective team meetings that produce results
  • The ability to use ongoing evaluation and feedback tools to monitor team progress