EXCEPTIONAL MANAGER’S TRAINING

EXCEPTIONAL MANAGER’S TRAINING

Managers of the past often mandated change, but did not follow it. Today’s successful leaders are willing to adapt and improve team performance by sharpening their own leadership team development skills.  This management training program empowers you to practice the skills you need to stop pushing and start pulling.  By taking this program you will become an engaging manager that creates confident, inspired, empowered, and enthusiastic teams! This leadership program will teach you how to stop managing and start leading; and, as a result, make you a vital part to your organization’s future.

  • The Emotional Intelligent Manager
    • Levels of Emotional Competence
    • The impact of Self –Awareness on Self-Management
    • Communication: Passiveness, Assertiveness and Aggressiveness
    • The Impact on Social Awareness on
    • Relationship Management
  • Leading Excellent Professional Culture
    • Impact of professional Culture on Organizational Productivity
    • Unraveling Fundamental Assumptions Undermining organizational Productivity
    • Establishing the Preferred Professionalism Culture
  • Responsibilities of Managers
    • Functions and Roles of Managers
    • Mastering Motivation
    • Learning the steps to effective delegation
    • Understanding the Dimensions of Conflict Resolution Style
    • The do’s and don’ts of delegation
    • Strategies for Effective Time Management
  • Effective Team Leader
    • Behavioural Assessment
    • Knowing your team
    • Characteristics of high Performing Teams
    • Effective Leadership Styles for Managers
    • Persuasion skills
    • Listening Skills
    • Influencing Subordinates
    • Understanding their Preferred Environment
  • Problem Solving
    • Defining Problem Solving
    • Problem Identification
    • Eight Essentials to Defining a Problem
    • Brainstorming for Decision Making
    • Problem solving tool; Fish bone
  • Strategies for Managing Upward
    • Learning your CEO’s world
    • Understanding your CEO’S Motivations and Expectations
    • Helping your CEO make decisions
    • Negotiating your opinion

By the end of the course, participants will be able to:

  • Discover their most critical roles as managers
  • Apply different leadership styles to successfully lead and motivate their employees
  • Empower employees through motivation and delegation
  • Create and manage winning teams.
  • Understand how to influence their superiors and management decisions.
  • Manage self, time, and stress in a restless work environment
  • Apply new tools and techniques to improve problem solving and decision making
  • Increase Productivity through Proper planning
  • Use the emotional intelligent edge to reduce workplace conflict.
  • Raise productive staff
  • Unravel fundamental assumptions undermining excellent professional culture in the organization.
  • To show empathy to slow hasty decisions towards subordinates and become likeable
  • Understand the strengths and weaknesses in team diversity and personality and how to leverage on that knowledge to improve team productivity.
  • Middle-level Managers;
  • HOD’s
  • Project Managers
  • Change Managers
  • Team Leaders
  • Regional Managers etc.